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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Video card error code 43.

Create an account on the HP Community to personalize your profile and ask a question
10-19-2017 12:03 PM
Thank you for the replying,
Please take your time and get back to me with the results,
I'll be awaiting your response and would be glad to help.
And to answer your question, If this doesn't work (rare) you may need to Contact HP to have the device repaired as there could be issues with the partition and the way it's created:
HP Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true
(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.
(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.
(3) Once completed click the 'Show Options' icon on the bottom right.
(4) Lastly, scroll down to the bottom of the page and select 'Get the phone number.' A case number and phone number will now populate for you.
They will be happy to assist you immediately.
If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
03-23-2018 05:21 PM
My thoughts are try to update the video card driver's in most cases if this method will fix the issue.
if not try other method found on this website.
https://www.errorsolutions.tech/error/error-code-43/
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