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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Video controller driver is not found after reboot

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04-30-2020 05:55 PM
Every time I restart my laptop the drivers video controller and video controller (VGA compatible) are shown as no driver found.
When I install the driver then everything is good and working but then again after I restart the problem reacours.
I tried using ddu to fully uninstall my graphic card but im im not sure it works completely because one of them is shown with an 'i' on it in device manager while the other still shown as driver not found.
Needless to say the problem remains the same.
Any ideas?
04-30-2020 06:26 PM
Hi:
See if this works...
Download and run the Vista graphics driver from your notebook's support page.
https://ftp.hp.com/pub/softpaq/sp34501-35000/sp34749.exe
You will most likely get an unsupported operating system error.
Close out of any error windows.
Go to the device manager, click on the video controller needing the driver.
Click on the driver tab. Click on Update driver.
Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.
That folder will be located in C;\SWSetup\sp34749.
Make sure the Include Subfolders box is checked and the driver should install.
Then restart the PC, and hopefully, the driver will 'stick.'