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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
Hp probook intel inside i5
Microsoft Windows 7 (32-bit)
Hello please I need video controller, PCI simple communications controller and universal serial bus(USB) controller for my Hp probook windows 7 32bit
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Here are the links to the drivers you need...

 

Video controller:

 

This package provides the AMD Hybrid Graphic (HG) Video Driver and Control Panel for the supported notebook models running a supported operating systems. 

 

ftp://ftp.hp.com/pub/softpaq/sp71001-71500/sp71235.exe

 

PCI simple communications controller

 

This package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp69501-70000/sp69938.exe

 

universal serial bus(USB) controller

 

This package contains the Intel USB 3.0 Driver for Intel 8 and U/Y Series Products for supported notebook models running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp78501-79000/sp78834.exe

View solution in original post

10 REPLIES 10
HP Recommended
Hello any help u need the drivers
HP Recommended

Hi:

 

In order to help you with the drivers you need, please post the full model number or product number of your PC.

 

The product number can be found on the same sticker as the serial number.

HP Recommended
Please is the sticker at the back of the laptop
HP Recommended
Please can u get ur email address to email u the picture of my laptop because the sticker has remove
HP Recommended

Go into the BIOS and on the system information screen the model number or product number will be located there.

HP Recommended
Product name Hp probook 450 G2
SKU number = J4S67EA#BH5
HP Recommended
Please help me this is it
HP Recommended

Hi:

 

Here are the links to the drivers you need...

 

Video controller:

 

This package provides the AMD Hybrid Graphic (HG) Video Driver and Control Panel for the supported notebook models running a supported operating systems. 

 

ftp://ftp.hp.com/pub/softpaq/sp71001-71500/sp71235.exe

 

PCI simple communications controller

 

This package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp69501-70000/sp69938.exe

 

universal serial bus(USB) controller

 

This package contains the Intel USB 3.0 Driver for Intel 8 and U/Y Series Products for supported notebook models running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp78501-79000/sp78834.exe

HP Recommended
Thank you very much Paul all has work for me
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