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‎03-19-2022 07:00 AM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-b0000 (2W6B3AV)
Operating System: Microsoft Windows 11

Hi,

 

I have video corruption issues when using Microsoft Teams.  Camera and screen sharing views starts to get red bands and/or green dots on sides after a while.  Graphic card drivers are up to date.  Here's an example :

 

HP OMEN 16 with Teams.png

 

Thanks for your help.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-22-2022 06:24 AM

HP Recommended

FYI, I was able to work around the issue by forcing Microsoft Teams to use "NVIDIA GeForce RTX 3060 Laptop GPU" instead of "Intel(R) UHD Graphics".

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1 REPLY 1

‎03-22-2022 06:24 AM

HP Recommended

FYI, I was able to work around the issue by forcing Microsoft Teams to use "NVIDIA GeForce RTX 3060 Laptop GPU" instead of "Intel(R) UHD Graphics".

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