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HP Recommended
Hp 15-ba0026ax
Microsoft Windows 10 (64-bit)

I never find the right VGA driver for my HP 15-ba0026ax. The specs say that it is AMD Radeon™ R7 M440 Graphics (2 GB DDR3 Dedicated) but I've downloaded in HP support and then I install it itu become AMD Radeon R8. And then I try using driverpack solution, Driver easy, and another apps. The result is same. I installed using auto-detect in amd support it detects as AMD Radeon R7 M340. Thanks.

1 REPLY 1
HP Recommended

Hi@Arifuddinnn1, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps from display issue 

 

Search for and open Display settings. You can also right-click the desktop and open Display settings. Scroll down and click Advanced display settings. In the Display adapter properties, click Display adapter properties.

 

 

 

Click on the Monitor tab to adjust the Screen Refresh Rate from the drop-down menu. 

 

If the issue still persists, try re-installing the driver - 

 

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.

2) In Device Manager, expand Display Adapter. 

3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.

4) Restart the computer. 

 

Also, try updating the computer using these steps -

 

Step 1 Windows Updates - 

1) In the search box, type and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

 

Step 2 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer.  

 

             

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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