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‎04-05-2020 12:49 PM

HP Recommended
Product: HP Pavilion 15-n019tu
Operating System: Microsoft Windows 8.1 (64-bit)

I have a HP pavilion 15-n019tu model laptop. Yesterday I updated my BIOS to insyde F.72 Rev. After updating, now I am facing some problem in video loading. Eiher VLC or Windows Media Player, both are taking too much longer time than it previously took. I am facing some audio problem too. Can I get back to my previous BIOS version. But I don't even know what was my previous or pre-installed BIOS. Can somebody help with this issue please??

1 REPLY 1

‎04-10-2020 03:02 PM

HP Recommended

@Gaitonde Welcome to HP Community!

 

I understand that you are facing Video loading problem after BIOS update.

 

Do not worry. I will try to fix the issue.

 

Please restore the BIOS and check.

 

Press the Windows key and then followed by the key "B" this time and then the power button for around 3-4 seconds, then release the power button and continue to hold windows+B for 3-4 seconds more.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

 

 

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