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Video playback issues

HP Recommended
Notebook 14-dk0021
Microsoft Windows 10 (64-bit)

Hello!

 

I have been experiecing issues when it comes to playing videos both internal (videos that are saved on the computer) and external (SD cards, external hard discks and internet). It's either videos stop after having played a little bit or don't start at all. Sometimes vidoes would play on the internet with no problems, but almost never when they are imported from other sources.So there is some kind of irregularity.

 

I have been following with the software updates but still cannot identify what the issue may be. Could it be some kind of driver issue? I have tried updating them too. Any ideas?

 

Thank you in advance,

bronzeager

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HP Recommended

@bronzeager 

 

Which software player do you use ? Please download and install the following free media player software

      
       http://www.videolan.org/vlc/download-windows.html

 

It will play nearly all video formats.

 

Regards.

BH
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@Banhien

 

Thank you very much for the answer!

I usually use the default player for Windows. But the good old VLC player did a much better job, though some delay before videos start playing. Therefore I will give it a shot and see if it is a solution to the problem I am having.

 

Best regards,

bronzeager

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