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‎06-04-2021 01:55 PM

HP Recommended
Product: HP envy laptop 17-cg0xxx
Operating System: Microsoft Windows 10 IOT

Hello the problem I have recently is that sometimes the computer freezes while watching videos on YouTube and other applications. It is making buzzing sound for 5-10 seconds not responding to any command, and then the video resumes. If you have any suggestion to fix, I would be glad to hear from you. Thanks.

1 REPLY 1

‎06-04-2021 04:13 PM

HP Recommended

@Prince412 

The buzzing sound means the processor is getting overloaded.  Streaming is one of the most demanding things you can do on a laptop.  My 4-core laptop hits nearly 100% on all the cores and gets very hot whenever I do any streaming.

 

If there is a way to reduce the resolution of the video, that might help.  I find that streaming videos of 720P or less seems to work better.



I am a volunteer and I do not work for, nor represent, HP
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