Videos

[Harris46]

Videos from any source such as you tube or facebook are too enlarged to view.

[Echo_Lake]

@Harris46

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

I see that your experiencing issue playing videos from Youtube and Facebook,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
• When was the last time it worked fine?
• Have you tried any troubleshooting steps?
• What is the operating system?
• Have you tried playing videos from the stored data files?
• Did this happen after a recent window or software update?

While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix:

Let's change your screen resolution.

• Right-click on your desktop, click on "Properties", go to the "Settings" tab, and move the slider towards "More".
• Right click on desktop, display settings
• Try the top slider on display choice, "Change the size of text, apps, and other items"

Select 100% and check if it helps.

Keep me posted for further assistance.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

[Harris46]

Product # J2X700A#

Operating System  Windows 10 Home

Not worked properly in months

[Echo_Lake]

@Harris46

Thank you for posting back. 

Let's reset the internet options settings and check:

Before you begin please close all the internet program,

1. Search Windows for Internet Options and click Internet Options in the search results.

2. Click the Advanced tab, and then click Reset.

1. Figure: Internet Options: Reset button

1. 
   When done, close all open Internet Explorer windows, reopen Internet Explorer, and then try to view the webpage again.

Keep me posted for further assistance.