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HP Recommended
HP 17 Laptop PC 17-cp3000 IDS Base Model

20250523_091506.jpgBrand new laptop - display is washed out - external monitor looks great! Have tried troubleshooting and nothing has helped. My old HP laptop has much better display then this one. Going to return this one if I can't solve the issue promptly!

Checked for driver updates - all up to date

Windows has the latest update

Went through all display settings - tried different settings and then back to the original. Doesn't make any difference to this issue.

Tried the HP Chat troubleshooter - when it couldn't resolve the issue, it quit. No options.

Seems to be a good laptop but if I ever want to use it without the external monitor, it will be difficult to read some text and images are dreadful. I have the laptop display mirrored on my external monitor. I can barely read this screen on the laptop.

 

I've seen several other posts about this, but they all seem to be old. 

 

 

2 REPLIES 2
HP Recommended

@UGHH70 

 

Please use the following Guide to calibrate its screen

 

                    https://www.microsoft.com/en-us/windows/learning-center/how-to-color-calibrate-your-monitor

 

Regards.

BH
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HP Recommended

I had already tried color calibration. It doesn't make any changes to this 'fog' effect. One thing that I see different is the Color Management. I am attaching a screenshot of the current settings. Please advise which one(s) should be changed.Screenshot 2025-06-10 083816.png

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