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HP Recommended
Hp laptop model 15-dw0012na
Microsoft Windows XP

I accidentally poured flavoured water onto my laptop yesterday and i dried it with a cloth. I left it to dry overnight and now some of the letters aren’t working including backspace. However The numbers are working

1 REPLY 1
HP Recommended

Hi,

You should let it dry at least 24 hours without the power on and see if the problem persists

You may need to replace the keyboard which in these notebooks comes as one part with top cover.

 

Let me know,

David

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