Web Camera driver windows 11 64 bit

[Hendri888]

I had a problem with my web camera that was not working. I need the driver for Windows 11, 64-bit.

Please your help to solve my problem.

With many thanks,

Hendri

[Raj_05]

Hi @Hendri888,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Certainly, I can provide some guidance on how to troubleshoot and potentially fix the issue with your HP ENVY x360 laptop's webcam. Here are some steps you can follow.

Check Device Manager:

• Right-click on the Start button and select "Device Manager."
• Look for the "Imaging devices" category and expand it.
• If you see your webcam listed, right-click on it and select "Update driver." Follow the on-screen instructions to search for and install any updates.

HP Support Assistant:

• HP provides a Support Assistant that can automatically find and install updated drivers. You can download and install it from the HP official website if you haven't already.

Windows Update:

• Make sure your Windows 11 is up to date. Sometimes, Microsoft releases driver updates through Windows Update.
• Go to "Settings" > "Windows Update" and check for updates.

HP Website:

• Visit the official HP support website.
• Enter your laptop model details and navigate to the drivers section.
• Download and install the latest webcam driver compatible with Windows 11, 64-bit.

Roll Back Driver:

• If you recently updated the webcam driver and the issue started afterward, you might want to try rolling back to the previous driver version.
• In Device Manager, right-click on your webcam, select "Properties," go to the "Driver" tab, and choose "Roll Back Driver" if the option is available.

Reinstall the Driver:

• In Device Manager, right-click on your webcam, select "Uninstall device," and then restart your laptop. Windows should automatically reinstall the driver.

Check Webcam Privacy Settings:

• In Windows 11, go to "Settings" > "Privacy" > "Camera" and ensure that the camera access is turned on.

If the problem persists after trying these steps, it's possible that there might be a hardware issue with the webcam,

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support