Web camera is not working after upgrading Windows 10 latest patch.

[Johnf1961]

The camera app is not working. I need the drivers for this app. It's not showing on 'Device Manager'. I checked all the options.  I try to download through hp support web site but doesn't able to do it. Please send me the link to download the drivers for camera.

[Johnf1961]

[Echo_Lake]

@Johnf1961

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue. 
Sometimes, a webcam that was working in one of the preinstalled programs suddenly stops working after installing Windows updates or after installing a recommended update to YouCam or MediaSmart. To resolve this issue, reinstall the original HP Webcam-101 or Microsoft USB Video Device driver.

1. In Windows, search for and open Device Manager.

2. Double-click Imaging Devices to expand the list of webcam drivers.

3. If the HP Webcam-101 or Microsoft USB Video Device is listed, right-click the driver and select Update Driver Software and follow the on-screen instructions.

4. Restart your computer, and open your webcam software to see if the problem is resolved.

   If the webcam is not listed, use HP PCs - Using Microsoft System Restore to go back to a time when the webcam was working properly.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Johnf1961]

When I checked, the web camera is not listed. So, I choose the option 4. Since I didn't set up for the 'Create restore point' before, I can't restore my previous OS to download when the web camera was working. 

I download and install the Windows OS again (MediaCreationTool21H2), but still the camera drivers didn't install at that time.

I couldn't find any drivers for Web camera in your 'Software and Drivers' option. Do you have any link to download the drivers for the camera to fix this issue?

 Or any other solution to resolve the issue.

[Johnf1961]

I appreciate your feedback and suggestions for this issue.

FYI...My Hp model is HP Notebook - 15-bs033cl 

Thanks,

John

[Echo_Lake]

@Johnf1961

Thank you for posting back.

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Johnf1961]

When I check the 'Private Message icon' Or   click the link, nothing shows up for resolving the issue.

Please send me the link to download the drivers for Camera.