Web camera is not working

[Simon2330]

Team suddenly my laptop web camera isnot working, why I don't know, I need a your help
Can you give me your email and I will send you picture code mistake

[VikramTheGreat]

Hi @Simon2330,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I'm really sorry to hear your webcam has suddenly stopped working on Victus by HP Gaming Laptop 15-fa0000 (680A7AV), I know how frustrating that can be, especially when everything was working fine before. While I can't receive emails or pictures through email, you can upload the screenshot of the error message or code right here in this community post, and I’ll take a look to help you troubleshoot it directly.

In the meantime, here are a few quick things you can try:

1. Check Camera Privacy Settings:

• Go to Settings > Privacy & security > Camera.
• Make sure Camera access is turned ON.
• Scroll down and ensure apps like your browser or Zoom/Teams have permission.

2. Device Manager Check:

• Press Windows + X > Device Manager.
• Expand Imaging Devices or Cameras.
• If the camera is listed, right-click and choose Enable device or Update driver.
• If it’s missing or shows an error (yellow triangle), let me know what code it says.

3. Windows Camera App:

• Open the Camera app from the Start Menu.
• See if it launches or displays an error.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support