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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Webcam Windows 10

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04-03-2021 12:06 PM
Using the webcam of my device I found that whoever receives my image sees it in the mirror, is there a solution for this problem?
Solved! Go to Solution.
Accepted Solutions
04-07-2021 06:20 PM
Welcome to the HP support community.
This seems to be a webcam driver issue, you might need to uninstall the webcam driver.
To do this, open Device Manager > right-click on the device > select Properties > switch to Driver tab > click on the Uninstall Device button.
Restart your computer and then open Device Manager again and click on Action > Scan for hardware changes. (this would automatically reinstall the best drivers for it)
Once done, I suggest you install all the latest pending Windows updates as below and check if it helps.
- Go to “settings” and click on “update and security”.
- Under tab “Windows update”, click on the icon “check for updates”.
- Then once you find the pending updates install it and check.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(By the end of this article all the issues should be resolved)
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
04-07-2021 06:20 PM
Welcome to the HP support community.
This seems to be a webcam driver issue, you might need to uninstall the webcam driver.
To do this, open Device Manager > right-click on the device > select Properties > switch to Driver tab > click on the Uninstall Device button.
Restart your computer and then open Device Manager again and click on Action > Scan for hardware changes. (this would automatically reinstall the best drivers for it)
Once done, I suggest you install all the latest pending Windows updates as below and check if it helps.
- Go to “settings” and click on “update and security”.
- Under tab “Windows update”, click on the icon “check for updates”.
- Then once you find the pending updates install it and check.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(By the end of this article all the issues should be resolved)
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee