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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Webcam and camera HP Pavilion 15 Notebook

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04-20-2020 07:36 AM
I have a HP Pavilion 15 Notebook PC on Windows 10 Home. The webcam and camera don't work. The camera is SPCA 2083 and isn't working. I have reinstalled CyberLink YouCam and restored system several times. At one point I managed to get the webcam working but as I was still unable to use the camera to take pictures I attempted to reinstall YouCam and lost functionality. I think the device camera was called something else when working - HP HD camera I think - but this must have changed on one of the restores. I've tried to uninstall the SPCA 2082 camera and replace it with HP HD camera but can't find a link for it anywhere. I've tried to update the camera driver but apparently it's the most up to date version. Please help.
04-23-2020 03:00 PM
I reviewed your post and I understand that the webcam is not working on your computer.
Don’t worry, I assure you I will try my best to get this sorted.
As you have mentioned that you have already tried doing a system restore a couple of times, I recommend you perform a reset on the computer following the steps in the below article and check if it helps.
https://support.hp.com/in-en/document/c04742289
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee