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HP Recommended
HP Spectre x360 - 15-ch011dx
Microsoft Windows 10 (64-bit)

My webcam worked fine when I first got my laptop, and I have updated all of the drivers associated with my webcam, but the picture looks super blurry. It is a clear photo only if the object is extremely close to the actual camera, but cannot seem to adjust its focus. I have attempted different lighting locations, but would love to know if there is a way I can either manually focus or fix the focus capability of the camera. Help!

 

Here are some photos for reference:

WIN_20200322_14_36_19_Pro.jpgWIN_20200322_14_36_24_Pro.jpg

1 REPLY 1
HP Recommended

@Jarch The images are helpful, thanks, i did some digging and here's what I found, let me know if this helps, and if it doesn't, so we can work on a better fix, as getting the focus of your webcam back on you, is now my mission and I always complete my missions! 😉

 

While a webcam can be used for a variety of purposes, you should recognize that the webcam is designed to operate best under specific conditions. The following general statements are presented for discussion purposes and are not to be considered as scientifically measurable conditions.

  • The built-in webcam is used to capture the facial image of one person positioned directly in front of the webcam at a fixed distance (about 12 to 24 inches), and the viewable area behind the image is of a uniform color and texture.

  • A light source, bright enough to identify differences in the overall image area, is positioned so that the light is shining uniformly on the image and is not directed at or reflected on the webcam.

  • Assuming that these lighting and composition conditions are met, the webcam programs can identify the area of the image that normally corresponds to a person's forehead, eyes, and nose. The webcam program can then perform functions such as the facial-tracking, zooming, avatar, motion-detection, and other functions. Insufficient foreground lighting can produce concerns with the facial tracking software on certain notebook PCs.(I KNOW YOU'VE DONE THIS, JUST TYPING IT IN, TO BE SURE YOU'VE DONE IT ALL)

For better control of the image, click Advanced Settings on the application you are using (do tell which one it is) to access additional Video Processing and Camera Control options.

And let me know if that works for you.

 

P.S: Welcome to HP Community 😉

 

Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, only in case you don't get back to us, first! 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us, and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.