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HP Recommended
HP ProBook 455 G10

Good day.

 

On my new laptop HP ProBook 455 G10 does not working integrated webcam (camera window is black). I tried all tips, which I found on internet: Uninstall webcam driver in Device manager, Restart laptop, Install again webcam driver, Restart, Rollback webcam driver, etc. 

 

In Device manager is showed "Device is working properly", but in sheet Events is this last error event:

Device USB\VID_0408&PID_5483&MI_00\7&63d7395&0&0000 had a problem starting.
Driver Name: oem11.inf
Class Guid: {ca3e7ab9-b4c3-4ae6-8251-579ef933890f}
Service: usbvideo
Lower Filters: WdmCompanionFilter
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5

 

All drivers, firmware and whole operating system are up to date.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Problem solved. During last night has been automatically updated definitions of Windows Defender and after it camera start working.

View solution in original post

1 REPLY 1
HP Recommended

Problem solved. During last night has been automatically updated definitions of Windows Defender and after it camera start working.

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