Webcam issue, once I start camera the image is distorted, after 10-15 secs it normalises

[Sid799]

 

Hi, it’s a new laptop, while using the webcam, once I switch on the camera the first 10-15 secs the image is distorted and then once I touch the camera panel on machine it normalises. 
mis it a hardware issue or manufacturing defect..? Plz advise.

plz see the image attached.

 

 

 

[The_Fossette]

@Sid799

I reviewed your post and I understand that the webcam image is distorted when starting the webcam for the first 10-15 seconds.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you update the BIOS from the below link and check whether the issue is resolved.

https://support.hp.com/in-en/drivers

If you continue facing the issue, then follow the below steps.

• Change the image quality, brightness, contrast, and other adjustments in the webcam software.

To resolve problems with choppy playback, take the following actions:

• Reduce the size of the video image in the webcam software.
• Use a high-speed internet connection.
• Do not use other high-speed USB devices while using the webcam.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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