Webcam not available

[stara322]

The camera app is giving me a notice saying

"We can't find your camera

Check to be sure it's connected and installed properly, that it isn't being blocked by antivirus software, and that your camera drivers are up-to-date.  

If you need it, here's the error code:

0xA00F4244<NoCamerasAreAttached>"

I have not found the driver in the device manager. The only driver under imaging devices is Brother MFC which is the scanner. I have tried "show hidden devices" it doesn't show. I have tried scan for hardware changes and nothing comes up. 

The camera doesn't work in the camera app nor zoom. 

Please advise how to continue. 

[The_Fossette]

@stara322,

I reviewed your post and I understand that the webcam is not working on your computer.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/document/c03430151

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[stara322]

Thank you for this link. I have tried the sytem restore as it suggests, still no progress. 

[The_Fossette]

@stara322,

I recommend you follow the below steps and check ifit helps.

• To open up your webcam or camera, select the Start  button, and then select Camera in the list of apps.

• If you want to use the camera within other apps, select the Start  button, select Settings  > Privacy > Camera, and then turn on Let apps use my camera. 

• From there, turn on each of the listed apps where you want to use the camera.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!