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HP Recommended
Laptop 17t-cn300

I've tried to resolve this through the steps suggested by Alden4 in Dec 2023. After all that, I now get a message stating, "Your camera is reporting that it is blocked or turned off by a switch or button on your device. Please unblock it or turn the switch on to use it." I've gone into the Privacy settings, and it is set correctly. I do not have a physical switch on this HP 17t-cn300.

 

Never mind. Operator error.  I discovered there is a slide just above the camera hole that covers/uncovers it.

3 REPLIES 3
HP Recommended

Received response from HP Support. Still not working.

HP Recommended

Hi @ltcjmramos ,

 

We apologize for the inconvenience, but it seems that the issue persists even after attempting the troubleshooting steps mentioned above.

 

This might require one-on-one interaction to fix the issue via remote assistance on the phone.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Please note my comment in first post.  Issue resolved,

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