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Webcam on HP Spectre has black borders/vignette

HP Recommended
HP Spectre
Microsoft Windows 10 (64-bit)

My HP Spectre's webcam is displaying with a black border/ vignette. the black area is thicker on the sides than on the top or bottom. I've inserted a photo below. 

 

I've tried updating the driver to no avail. It does this in video mode and in camera mode within the Camera app. I searched the issue and haven't found anyone else online complaining about this in particular. 

 

Camera is an HP Wide Vision FHD Camera that came installed in the laptop. Warranty expired 3 days ago, of course 

 

WIN_20201211_16_21_00_Pro.jpg

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HP Support Agent
HP Support Agent
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Hi@ahsoka989, Welcome to the HP Support Community!

 

 

While some degree of purple tint may be present under low light conditions, turning off the webcam IR lights will reduce and in certain cases eliminate the purple tint.

  1. Select Start > All Programs > HP > HP MediaSmart > HP MediaSmart Webcam.

  2. In HP MediaSmart Webcam, select Settings > Display > Advanced Settings, and then click the Camera Control tab.

  3. Select the Low Light Compensation check box, and then click Apply.

  4. Click OK.

  5. NOTE: 

Disabling the webcam IR lights will cause display images to appear darker in low and zero light conditions. The webcam IR lights are also available on other webcam programs. Refer to the software Help for additional informatio

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

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