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HP Recommended
HP Pavilion Laptop PC 14-dv1000 RCTO Base Model
Microsoft Windows 11

The graphics drivers for my laptop are over a year old.  I have installed generic Intel drivers in the past and have not noticed any performance change vs the HP drivers.  Anyone know what customizations are done by HP?

 

I will also mention that Windows Update will eventually install the HP driver even though it's much older than what is installed which is quite annoying.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

In my opinion you get that message from Intel in case the PC comes with switchable graphics such as the Intel/Nvidia switchable graphics configuration.

 

Updating the Intel graphics driver to the latest version with a setup like that will cause the Nvidia GPU not to kick in when the Intel GPU can't handle the video load placed on it like it is supposed to with the HP Intel graphics driver.

 

Otherwise, like you, I have never had a problem using the Intel graphics driver from the Intel site on any of my notebook or desktop PCs that only have the Intel graphics.

 

You can prevent Windows update from installing an older/different driver by running the Microsoft hide Windows update utility that I zipped up and attached below.

 

Unzip the app.

 

After you reinstall the Intel graphics driver from the Intel site and restart the PC, immediately run the app.

 

It will check for pending updates and should find the Intel graphics driver update pending to install.

 

Check the box to hide the update.

 

The utility will run again and report that the problem is 'Fixed.'

 

Close out of the app, restart the PC and you should not be bothered with the Intel Graphics driver update that Windows update is pushing on your notebook to install.

View solution in original post

1 REPLY 1
HP Recommended

In my opinion you get that message from Intel in case the PC comes with switchable graphics such as the Intel/Nvidia switchable graphics configuration.

 

Updating the Intel graphics driver to the latest version with a setup like that will cause the Nvidia GPU not to kick in when the Intel GPU can't handle the video load placed on it like it is supposed to with the HP Intel graphics driver.

 

Otherwise, like you, I have never had a problem using the Intel graphics driver from the Intel site on any of my notebook or desktop PCs that only have the Intel graphics.

 

You can prevent Windows update from installing an older/different driver by running the Microsoft hide Windows update utility that I zipped up and attached below.

 

Unzip the app.

 

After you reinstall the Intel graphics driver from the Intel site and restart the PC, immediately run the app.

 

It will check for pending updates and should find the Intel graphics driver update pending to install.

 

Check the box to hide the update.

 

The utility will run again and report that the problem is 'Fixed.'

 

Close out of the app, restart the PC and you should not be bothered with the Intel Graphics driver update that Windows update is pushing on your notebook to install.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.