• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎02-23-2018 12:40 AM

HP Recommended

Thanks, everyone.  I've updated the firmware now and ordered one of the HP active pens, as noted.  Now just need to cross my fingers and wait for it to arrive to see if it works.  Hopefully so.

 

I appreciate all your help.  

 

Kevin

Was this reply helpful? Yes No

‎02-24-2018 11:47 PM

HP Recommended

@ScareKro @EddyK

This has been a real challenge, but finally with the help of a few others on the team I have documentation that confirms the pen we mentioned is for your model. Whew!

http://www.hp.com/hpinfo/newsroom/press_kits/2015/MWC2015/HPSpectreProx360G1.pdf

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎02-24-2018 11:53 PM

HP Recommended

That's great!:smileyhappy:

I'm glad to hear that.

 

- kem579

I used to be an HP Expert. I no longer participate in this community.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.