07-14-2017 03:46 PM
I've been having the most difficult time finding the corect stylus for the pavilion. I have been told several contradicting opions about the bamboo active pen, and the hp active stylus working on this 2 in 1 loptop.
Each HP forum I've looked at doesn't tell you what works, only what won't. Yet, each review on several websites strongly warn people to not buy the hp active stylus for this laptop.
So what is the deal? Is there anyone who found a stylus, for certain, that works for this laptop ? I'm tired of finding contradictiong warnings. Stylus pens are pricy, so I don't want to get the wrong one!
07-16-2017 07:41 AM
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I understand you are looking for a Active stylus for your HP Pavilion notebook. Don't worry I'll do my best to help you with this,
After reviewing your post, I did check the product specifications of your product and found that your 15.6" diagonal FHD IPS UWVA WLED-backlit multitouch-enabled edge-to-edge glass (1920 x 1080).
and did go through the Maintenance and Service guide, which indicates it supports Active stylus.
Here's a list of compatible stylus for your PC: HP PCs - Touchscreen Compatibility with Pen and Stylus
I hope this helps. Let me know if you need any further assistance. I'll be more than happy to help.
Let me know if those steps worked for you.
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Give us some reinforcement by clicking the solution and kudos buttons,
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I am an HP Employee
10-03-2018 06:58 AM
Your advice is useless. As well as many others from HP Support. On the page you are referring to is written that it doesn't support non-HP-branded pens, while in reality it does. Bamboo pen and Surface Pen for example. So before giving useless advices please make sure that documentation is up to date and well-written (which is not the case for HP)
10-03-2018 01:20 PM
"Not supported" in this case means HP cannot guarantee operation and the user accepts sole responsibility for compatibility. This is standard practice across the computer industry: if you want a guarantee of compatibility buy the manufacturer's product, if not, you accept responsibility for compatibility.
The compatibility chart shows that 15-bk1xx supports Synaptics pens. Bamboo Ink (in MPP mode) and the Surface Pen support the Microsoft protocol, not Synaptics - I don't believe either of these pens will work on your computer.
If you want a guarantee of compatibility, buy HP J4R51AA or K8P73AA. You take responsibility for compatibility if you buy any other active pen, including other HP models. In any case, I am not aware of any good third party pen options for Synaptics digitisers - Wacom and Microsoft/N-Trig are the two dominant players in this market.