When i switch my graphics to descrete(Nvidia Graphics card) the display is not opening(Blank).

[shashankredd_14]

I am currently using an Omen 15 laptop .

It has a RTX 2060 6GB graphics card .Recently there was some issue with the display and it stopped working suddenly . I powerdrained the pc and did some CMOS reset. It started working but my graphics card is not showing in the Task Manager and there is some driver issue in the device manager (Windows has stopped this device because it has reported problems. (Code 43)).

If  i switch my graphics to Descrete and reboot the PC no display is being shown and i had to power drain do the CMOS reset again . Need some help Here Guys.

[BeemerBiker]

Have you run diagnostics?
Tap the ESC key after powering on and press F2 to run diagnostics.
Do not allow any updates if disk or memory fail, especially a BIOS update.

If the GPU fails diagnostics then

Click here to check warranty
and
Click here for world-wide contact info
Or contact the closest authorized service center

if the GPU pass the graphics test then the windows driver is likely the problem

NVidia driver from HP site:  https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111090.exe

I looked at the BIOS release information and the only one worth upgrading to is F.05

https://support.hp.com/us-en/drivers/swdetails/omen-15-ek0000-laptop-pc-series/model/38032971/swItem...

I do not recommend upgrading BIOS at this time.

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