Where can I Download and Install HID Touchscreen Driver for Laptop

[Mazyn]

After windows update, my touchscreen stopped working so I checked in the device manager and the driver wasn't there. 

[Flower_Bud]

@Mazyn

Welcome to the HP Forums 🙂

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

As I understand, your notebook touchscreen is not functioning,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

What is the product number of your device? Use this link to find it: https://hp.care/2aSlUnS

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Have you tried any troubleshooting steps?

Do you get any error message?

While you respond to that, let's try these steps to resolve the issue. Click the link and follow steps mentioned below "Screen does not respond totouch, or responds intermittently" from the link: https://hp.care/2JiN1rQ.

• Perform a hard reset (notebook PCs)
• Enable the touch screen driver in Device Manager
• Reinstall the touch screen driver in Device Manager
• Update the touch screen driver in Device Manager (HP 15-abxxx, 15-acxxx, 15-adxxx, 15-afxxx, 15-ajxxx and 15-fxx)
• Install Windows updates
• Update the BIOS and graphics driver
• Configure the touch display
• Perform a touch screen diagnostic test in HP Hardware Diagnostics
• Adjust the power management settings for your touch screen
• Reset your computer
• Perform a Microsoft System Restore
• Perform an HP System Recovery

Keep me posted,

For I shall follow-up on this case to ensure the concern has been addressed,

And your device is up and running again,

Good Luck 🙂

[IANO77]

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