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‎08-25-2020 06:24 PM

HP Recommended
Product: HP ENVY Laptop 17m-ce0xxx
Operating System: Microsoft Windows 10 (32-bit)

Where can I buy a replacement touch screen for my HP ENVY Laptop 17m-ce0xxx?

Is this something I can fix on my own?

Are there any DIY videos on youtube.com?

Thanks

1 person had the same question
1 REPLY 1

‎08-28-2020 01:07 PM

HP Recommended

@Sancho16 Welcome to HP Community!

 

I understand that you would like to replace the touch screen.

 

The touch screen part is not a user-replaceable part. 

 

I would suggets you contact our phone support and check for the option. They will help you.

 

Or you can contact the local service center for repair. They will help you.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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