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HP Recommended
HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)
Microsoft Windows 11

Hello there. I would like to know where to find or atleast what screen is suitable for my Hp 15s-eq2040au (this model does not appear in the website. So I have to use a close equivalent).

Half of the screen on the left goes grey. I am very sure this is a hardware problem as the screen would return to normal if i bend the display at the lower side near the 30 pin connector. It's well past it's warranty and I would like to replace it myself. 

 

Approximately it's a 15.4 inch diagonal TN panel. 13.6 inch horizontal and 7.3 vertical. It had really bad viewing angles so I was also wondering if I could replace it with an IPS panel if it fit the measurements. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Lou139 

Sorry to hear that you are having problems ... I would like to help you.

(1) The specification

HP Laptop 15s-eq2040AU Product Specifications

Product number
3V6P9PA

 

Your Support Product page is:

HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)

https://support.hp.com/us-en/product/hp-15.6-inch-laptop-pc-15-e2000/2100372089/model/2100376551?sku... )

 

(2) Display panel

--->>> Maintenance and Service Guide

Page 17 Display assembly subcomponents

 

ub6424_0-1665667100814.png

 

(2) Check HP Partsurfer for spare parts. ( Possibly not available )

(3) Search on aftermarket ( ebay, aliexpress, amazon,  ... ) and catch genuine or compatible part.

Please pay attention to HP spare part number and specification.

 

Kind regards

View solution in original post

3 REPLIES 3
HP Recommended

Hello @Lou139 

Sorry to hear that you are having problems ... I would like to help you.

(1) The specification

HP Laptop 15s-eq2040AU Product Specifications

Product number
3V6P9PA

 

Your Support Product page is:

HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)

https://support.hp.com/us-en/product/hp-15.6-inch-laptop-pc-15-e2000/2100372089/model/2100376551?sku... )

 

(2) Display panel

--->>> Maintenance and Service Guide

Page 17 Display assembly subcomponents

 

ub6424_0-1665667100814.png

 

(2) Check HP Partsurfer for spare parts. ( Possibly not available )

(3) Search on aftermarket ( ebay, aliexpress, amazon,  ... ) and catch genuine or compatible part.

Please pay attention to HP spare part number and specification.

 

Kind regards

HP Recommended

I was actually searching for links to the product on amazon as only the laptop itself would appear instead of a spare display. But that image you posted helps as well.

 

I am able to find websites which sell the parts but I am not sure if they are reliable or not. But I'll try anyway and that's not Hp's problem either. So thank you. 

HP Recommended

@Lou139 wrote:

I was actually searching for links to the product on amazon as only the laptop itself would appear instead of a spare display. But that image you posted helps as well.

 

I am able to find websites which sell the parts but I am not sure if they are reliable or not. But I'll try anyway and that's not Hp's problem either. So thank you. 


Hello @Lou139 

You're welcome !

Goodl luck

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