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‎03-11-2023 08:46 AM

HP Recommended
Product: HP Elite Dragonfly 13.5 inch G3 Notebook PC (4J032AV)
Operating System: Microsoft Windows 10 (64-bit)

Hi anyone,
I've got HP Active Pen G3 and tried to connect it to my HP Elite Dragonfly G3. It's been connected but I'm not able to use it properly: only top button is working (it launches Snip & Sketch app). Top and bottom buttons don't work. And the pen itself doesn't work as a pen so I cannot use it for drawing at all. Is it actually compatible with my laptop?

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6 people had the same question
1 REPLY 1

‎03-15-2023 09:14 AM

HP Recommended

I have the exact same question as you and experiencing the same. I have HP Active Pen G3 and HP Elite Dragonfly G3 and have paired the pen and installed HP Pen Control app where I can control the buttons, but the pen does not want to draw.  In a different post, I saw mention of installation of a Wacom driver, but that was for another laptop, not the Dragonfly. Is some touch driver needed?  

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