White Mark on my notebook Display

[gogo44]

I have a complaint for my HP Notebook 15-bs608tu  , serial no [edited] on  warranty period.

Problem

  A white Mark on display ,please check the issue.

[KrazyToad]

@gogo44

I would request you to go through this HP Document regarding dead pixel policy. 

Link: https://support.hp.com/in-en/document/c00035844

Thank you and have a great day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[gogo44]

Hi,

   My HP Notebook is only 6 Months old and didn't have any physical damages, But service center deny my request to replace my notebook s display which having a round spot. I have contacted HP support India several times and send several Emails with screenshot s. But no one has yet responded , very bad service from HP

[Riddle_Decipher]

@gogo44 I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number.

Please look for a private message from an identified HP contact.

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.