• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP Notebook - 14s-dk0093au
Microsoft Windows 11

I have white dot on my display and within 2 months warranty gonna finish Can I claim warranty for this issue 

And I check the issue 

I go for bios setup in that setup also white dot available..

There is no physical damage in my laptop

Here the image in bios setup 

Pls consider my problem 

Screenshot_20220118-104503_WhatsApp.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@bharath2001

Thank you for posting back.

 

Yes! you can claim a warranty as long as your product falls under a factory warranty. I recommend you contact our HP phone support team to check the available service options for this case.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@bharath2001

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

All HP notebook LCDs adhere to strict quality and reliability specifications. A small percentage of LCD panels may have minor cosmetic manufacturing anomalies or irregularities such as bright or dark dots in the viewable area. These cosmetic imperfections are common to all LCD panel types and are not specific to any HP model or product line. For more information please refer to this HP article.

 

However, I recommend you to contact our HP phone support team to check the available service options for this case.
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

HP Recommended

thank u replying 

can i claim warranty for this problem 

white dot will speard or not 

HP Recommended

@bharath2001

Thank you for posting back.

 

Yes! you can claim a warranty as long as your product falls under a factory warranty. I recommend you contact our HP phone support team to check the available service options for this case.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.