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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: White dot on my display
Create an account on the HP Community to personalize your profile and ask a question
01-17-2022 10:26 PM
I have white dot on my display and within 2 months warranty gonna finish Can I claim warranty for this issue
And I check the issue
I go for bios setup in that setup also white dot available..
There is no physical damage in my laptop
Here the image in bios setup
Pls consider my problem
Solved! Go to Solution.
Accepted Solutions
01-22-2022 01:40 PM - edited 01-22-2022 01:41 PM
Thank you for posting back.
Yes! you can claim a warranty as long as your product falls under a factory warranty. I recommend you contact our HP phone support team to check the available service options for this case.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
ECHO_LAKE
I am an HP Employee
01-21-2022 12:24 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
All HP notebook LCDs adhere to strict quality and reliability specifications. A small percentage of LCD panels may have minor cosmetic manufacturing anomalies or irregularities such as bright or dark dots in the viewable area. These cosmetic imperfections are common to all LCD panel types and are not specific to any HP model or product line. For more information please refer to this HP article.
However, I recommend you to contact our HP phone support team to check the available service options for this case.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
ECHO_LAKE
I am an HP Employee
01-22-2022 01:40 PM - edited 01-22-2022 01:41 PM
Thank you for posting back.
Yes! you can claim a warranty as long as your product falls under a factory warranty. I recommend you contact our HP phone support team to check the available service options for this case.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
ECHO_LAKE
I am an HP Employee
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