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‎06-21-2021 08:54 PM

HP Recommended
Product: 15s-FQ2535TU
Operating System: Microsoft Windows 10 (64-bit)

It has not yet been 2 whole weeks since I bought my HP laptop. I am able to see a white spot on the left bottom of my screen. 

I have not updated/installed anything. Since this is a brand new laptop, let me know if replacement is possible! 

I have raised concern in HP support but they said this does not cover under warranty. I am trying to understand why so?

This laptop is just 12 days old and I am already facing an issue with it. Is this a manufacturing defect? If not, what is the root cause?

Why is the seller replacement policy only 7 days for a laptop ?

HP team - provide a solution!

Category:
1 REPLY 1

‎06-22-2021 11:58 AM

HP Recommended

@hariniv 


Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty, service or equipment replacement issues.  For these issues, you will need to contact HP Customer Support.

 

HP contact info: https://support.hp.com/us-en/contact-hp?openCLC=true



I am a volunteer and I do not work for, nor represent, HP
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