• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎12-11-2018 04:23 AM

HP Recommended
Product: Elitebook x360 1030 G2
Operating System: Microsoft Windows 10 (64-bit)

The last Win 10 update disabled the screen brightness F3/F4 key and the  F1 key. The only way to change the screen brightness and Project is through the Action Center which is very unproductive. 

 

I have reinstall the SP87556 Video Driver and also deleting the PnP monitor driver. However the problem still exist. 

 

any help appreciated 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-11-2018 07:25 AM

HP Recommended

Hi:

 

See if (re) installing the latest hotkey software resolves the problem...

 

This package provides HP Hotkey support for special function keys on supported models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91903.exe

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎12-11-2018 07:25 AM

HP Recommended

Hi:

 

See if (re) installing the latest hotkey software resolves the problem...

 

This package provides HP Hotkey support for special function keys on supported models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91903.exe

Was this reply helpful? Yes No

‎12-11-2018 08:01 PM

HP Recommended

Thank you . issue resolved.

 

Was this reply helpful? Yes No

‎12-11-2018 09:45 PM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.