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‎06-22-2018 02:31 PM - edited ‎06-22-2018 02:36 PM

HP Recommended
Product: EliteBook 820 G3
Operating System: Microsoft Windows 10 (64-bit)

Hi there!

 

This is my first post there, so excuse me if I've choosen wrong board. 

 

So about an month ago (as far as I know) I've updated my Win10 to 1803 version and now I can't go back to the previous one . Fn+f5/f6 combination doesn't work (the one with f4 too) and it's annoying that I can't change my brightness level via keyboard. And yes, I've got the latest updates of anything possible (even BIOS). I've tried to install the newest drivers from Intel's site (ofc those valid for my HD 520) but I couldn't because something blocked it. And it seems that the newest Intel's graphic drivers available on HP's site are dated 04/2018, so before Windows Update. Any ideas what to do? I don't want to reinstall my OS, I'd rather downgrade to the previous build or something like that.

 

Have a nice day! 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-22-2018 02:36 PM

HP Recommended

@sezbensu

 

Please doenload and re-install the following software

 

   https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81790.exe

 

Hope this helps.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎06-22-2018 02:36 PM

HP Recommended

@sezbensu

 

Please doenload and re-install the following software

 

   https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81790.exe

 

Hope this helps.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎06-22-2018 02:48 PM

HP Recommended

Solved. I've forgot, but I've found somewhere that method, but couldn't find file/program/update/whatever it's called valid for my Notebook. I've only found versions of this update for other devices (or I am dumb and it's versatile.

 

Nevermind. 

 

Big thanks! 

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