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Windows 10 64 bit Display Personalisation Slideshow keep changing to Picture

HP Recommended
HP Spectrex360 Convertible 13-aw0xxx
Microsoft Windows 10 (64-bit)

Product #8UQ25PA#ABG running Windows 10 Pro from new, have not been able to set the Personalisation of Display to Slideshow. It keeps changing back to Picture. I have tried changing Power Options as suggested by some Microsoft help but to no avail. When I Restart or Shutdown and Start, the Display will revert to Picture.

 

I have had no trouble with this setting in my Microsoft Surface Pro 3 running Windows 10 Pro 64 bit and Desktop Windows 10 Pro 32bit but cannot make my Spectrex360 work. Any suggestions?

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HP Support Agent
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@Fish0

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to reach out to our HP Smart Friend Support and our Support Engineers should be able to sort this out. HP Smart Friend Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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