Windows having problems detecting my external display connected with the USB-C

[TomiRodriguez]

Hi people! I've been having issues every time I tried to connect mi notebook to an external display.

It's a matter of luck (I think) if the laptop detects the monitor or not. Some times after x10 attempts, magically it works till I disconnect the USB, turn of or reset my laptop. Sometimes I've tried reconnecting the cable more than 60 times with no luck.

I've tried connecting with the same cable other PCs and they work perfectly, so a problem with it is discarded.

The strange thing here is that it only happens with Windows. I installed Ubuntu cause I really need my second monitor and it works like charm. Not even one disconnection or problem. It works as it is supposed to be. The thing is that everybody here knows that HP are not made for Linux in general, since you'll find a lot of other problems hardware related and even people working there answers that in some questions. They are all build to run Windows. My intention, since I've paid Windows too, is to go back there, but I need that to work.

When I connect my cable, my HP detects it as Billboard Device, if it's for some use that info.

I've download and update every single driver I found and every single update from Windows and HP, so I don't know what else I can do, since it seems its a software issue.

I know I'm not the only one cause it seems to be a a lot of people having trouble with HP and external displays. Is there a way I could run my Windows as it's supposed to be? With my external display working as it should?

Thanks!