• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Universal USB-C Multiport Hub

Apparently, the USB-C port on my new 15-inch HP Laptop doesn't support Displayport. I'm trying to use an HP Universal USB-C Multiport Hub to connect two external Asus monitors, but it's only recognizing one of them. 

 

I do not want to go through the hassle of returning this laptop and shopping for a new one. 

 

Any workaround suggestions? 

 

Thanks in advance, 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@MsKayT1922 wrote:

Apparently, the USB-C port on my new 15-inch HP Laptop doesn't support Displayport.....


@MsKayT1922 

 

If you wish to connect 2 external monitors (only), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


For more connectivity, please use


                         True Universal Docking Stations

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@MsKayT1922 wrote:

Apparently, the USB-C port on my new 15-inch HP Laptop doesn't support Displayport.....


@MsKayT1922 

 

If you wish to connect 2 external monitors (only), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


For more connectivity, please use


                         True Universal Docking Stations

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks for that! The USB-A to HDMI you recommended is out of stock, but I've ordered a different one! Fingers crossed it works as well as the reviews say! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.