Worn off keys

[Bevmo2]

The letters and numbers on my keyboard are worn off to the point of not being able to use my laptop without straining.  #1 - please make new models more wear-proof! and #2 - what can you do to fix this issue?

[Nal_NR]

Hi @Bevmo2,

Welcome to the HP Support Community. 

I'd be glad to help you! 

It can be frustrating when the keyboard wears down! Here's how you can address it:

1. Replace the Keyboard

The most effective solution is to replace the keyboard entirely. You can contact HP support to check if they offer replacement parts for your specific model, the HP Laptop PC 17-by4000 (18B36AV). Alternatively, a local repair shop or online retailers may offer compatible replacement keyboards for self-installation or professional replacement.

2. Use Keyboard Stickers or Skins

If you prefer a quicker and cheaper fix, keyboard stickers or overlays can be placed over the keys. These stickers are available in different materials and designs, offering a temporary solution to make the letters and numbers more visible.

3. External Keyboard

Another option is to use an external USB or wireless keyboard. It can be a practical workaround if you often work in a stationary setup, giving you an easy-to-replace option without affecting your laptop's portability.

I'll pass along your suggestion to make keyboards more wear-resistant for future HP models. Meanwhile, key wear can be minimized by using a keyboard protector or practicing regular maintenance.

Hope this helps! Keep me posted for further assistance

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