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HP Recommended
hp x360 cd-0006nl
Microsoft Windows 10 (64-bit)

I bought this hp x360 cd-0006nl like 6 months ago. In the beggining i didn't have any issues, but lately i'm noticing that the borders of my screen are getting yellowish, particularly in the bottom corners. This is very noticeable with white backgrounds and it's very disturbing. I thought it was just IPS glow, but it's getting worse, hope u can see it from the picture. I also see it in BIOS. Should i ask for a repair?WhatsApp Image 2019-04-18 at 10.21.11.jpeg

1 REPLY 1
HP Recommended

Hey there! @Kabuto,

 

Does the issue persist on the BIOS page?

 

Have you tried checking with an external monitor does the issue persist?

 

Please share the product number of the PC to assist you better.

 

If the issue does not persist on the BIOS page try updating the chipset, graphics driver and BIOS on the PC to the latest version.

 

You can update the drivers on the PC using the HP support assistant.

 

Refer this article to know more information about using HP support assistant. Click Here

 

Also, Try restoring the BIOS to default and check if it helps.

 

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.

 

Refer this article to know more information about display issues. Click Here

 

If the issue persists on the BIOS page. It is a hardware issue with the PC.

 

Please contact HP support for service options. Click Here

 

Let me know how it goes!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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