Your PC cant project to another screen

[ivan215362]

I use to be able to connect my vga or hdmi cable to my laptop and my tv and it would display 4 options on the right hand side eithier second screen only,extend, duplicate or this pc .Now those options are gone and all i see is "Your Pc cant project to another screen. try reinstaling the driver or using diffrent video card. " please help dont know why this happened i  used SDI a driver instaler to update drivers . ever since then i couldnt project to another screen. current driver under Display Adapters in the device manager is ATI Mobility Radeon HD 4200 Series. Looked every where been like this for a week. just want to be able to use my vga or hdmi cord again:(

[The_Fossette]

Hi @ivan215362

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that you are unable to project the computer screen on to your TV.

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

I would like to know whether you have done any software/hardware changes on the computer?

Meanwhile, I recommend you to follow the uninstall the graphics driver from device manager and install it from the below link. Also, update the bios.

http://hp.care/2nikIQ9

Here is how it is done.

Uninstall:

1. Start Control Panel, click Hardware and Sound, and then click Device Manager.
2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
4. When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

Install:

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[ivan215362]

I tried that but it didn't work It works now I had to chose a previously used driver when I chose to update driver manualy and now it worked thanks for the help I appreciate it.

[The_Fossette · Accepted solution]

Hi @ivan215362

Perfect, I am really glad to hear that! 

If any other questions arise, please feel free to write back to me.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!