• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP 255 G7
Microsoft Windows 10 (64-bit)

It happens on Linux OS's too, but on Win10 I can play them at 720p 60fps rather smoothly. I've already utilized the diagnostic tools and they show no problems. Could the computer be not powerful enough? It's not an old product...

 

OS: Windows 10 Home 64 bit Versione: 19041.508

CPU: AMD A4-9125 RADEON R3, 4 COMPUTE CORES 2C+2G

RAM: 4GB

Graphics: AMD Radeon(TM) R3 Graphics

4 REPLIES 4
HP Recommended

@effezeta 

I run into the very same issue streaming videos -- and it's the Internet bandwidth issue, not the laptop.

 

IF I save a video locally, I then have no issue playing it, but for streaming, I have to cut back to 720p or lower to get smooth video without stuttering or lag.

 

And it's not just the Internet bandwidth alone -- as I have 1Gb bandwidth, it's also the streaming rate of the video service.  With some, I can't even get 702p without issues.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Hi

 

HP Recommended

@effezeta 

You did not tell me any of that information -- so I have to make a guess as to what is the problem.

 

The resolution and video formats are what determine the playback rate, and 60fps is what you get -- not a specification of the video format.

 

When you are playing using MPV, is that video local or are you streaming it from the Internet?



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Sorry, my bad... I'm streaming it from the internet

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.