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HP ZBook Firefly 15.6 inch G8 Mobile Workstation PC (1G3U1AV)

Have a new HP Zbook Fury G8,  it has a LUXVISIONS IR camera driver installed and says is the latest,  but in Device Manager - Biometrics their is no "Windows Hello Face Software Device" driver installed,   but in Wondows Apps Optional their is a Windows Hello Face SW installed.   But the Windows Settings Sign-in options Face ID sayscould not find a compatible camera. 

 

I believe the issues is somewhere in the Device Manager  and how I can get and install this driver ? 

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