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‎01-07-2020 03:08 AM

HP Recommended
Product: zbook 15U G6
Operating System: Microsoft Windows 10 (64-bit)

Brand new Zbook 15U G6. Updated all drivers, Windows 10 pro and loaded the latest CC version of Adobe Illustrator. When Illustrator is running it appears to only use the Intel Graphics. Is there a way to force it to use the integrated GPU which has 4Gb ram instead of the Intel built in which only has 1Gb?

3 people had the same question
2 REPLIES 2

‎01-21-2020 02:42 AM

HP Recommended

Same problem here.

Screenshot below:

 

gpu.jpg

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‎02-19-2020 04:42 AM

HP Recommended

I have the same problem too. The following page from illustrator system requirements shows that AMD Radeon™ Pro WX 3200 is not in the list of supported graphic cards. I guess we will have to wait for Adobe to release an update.

https://helpx.adobe.com/illustrator/system-requirements.html

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