Zoom pause and lag

[Fan7]

My zoom call pauses frequently. It happens in every 10-30 seconds. I already ruled out internet issue as my internet speed is 30+Mbps, the zoom meeting on other devices works fine. So it is something wrong with HP laptop. Please do not post your standard answer which points to internet. Thanks for the help!

[Riddle_Decipher]

@Fan7 Thanks for sharing your concern with the HP Community,

here's what I'll need, so I may be able to provide an accurate solution:

What is the product number of your device? Use this link to find it: click here

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

Have you attempted a system restore?

Did you run a hardware test on the computer using the F2 key during a restart?

In the meantime, please try the steps mentioned on this link: Click here

Please reply with the details for further assistance.

Eager to help!

To thank me for my efforts to help you,

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

And Have a great day Ahead!