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‎05-15-2026 01:03 AM

HP Recommended

Dear One,
I am facing a new problem on my HP EliteBook 845 G8" notebook.
It is about "Synaptics PointStyk Driver". I updated it through (Via) "HP Support Assistant", after it got updated, it asked to restart (Which will done autometically) and I did. but whenever my Laptop I start, after few seconds (near about 30 sec) the same window apears , which say, the same thing and it is happening all time, asking for "Restart". After getting restart, it asks for "Restart".

How can I post the screenshot?


It is happening on:

SoftPaq number: sp172483
Version: 19.6.1.27

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1 REPLY 1

‎05-15-2026 01:06 AM

HP Recommended

When I was typing the same to "Deep_World" on reply, it says the following and doesnt let me post :

''''

Correct the highlighted errors and try again.

Your message contains HTML that is not allowed: div, span. Please remove the invalid HTML and try again.

''''
Where "PointStyk" is their own putted name....!!!
And all other red marks came by default, which I can not remove, and If I remove, then the name and other right things will go wrong....!!!!

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