active pen not working after windows 11 update

[ray22984]

hp active pen hasnt worked since i updated to win 11 been through ms support no help there hp spectre x360 convertible

[sandytechy20]

@ray22984 

Welcome to the HP Support Community.

I understand that you are getting Active pen issues, I am glad to assist you.

You might need to update the firmware for the touch screen.

• Go to HP Software & Driver Downloads to find your drivers.
• Follow the instructions to identify your product.
• Make sure that the Detected operating system is correct. If necessary, select Change, select your operating system and version, and then select Change.
• Expand Firmware. If a firmware update is available for the touch screen, select Download next to the update.
• Follow the on-screen instructions to install the firmware update.

Refer to this HP document for further assistance:- Click here

Keep me posted

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.