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‎10-05-2021 08:23 AM

HP Recommended
Product: Pavilion 15-cs2064st
Operating System: Microsoft Windows 10 (32-bit)

I want to use multiple monitors with my HP Pavillion 15-cs2064st

purchased a Mokin 7 to 1 type C docking station

laptop will not recognize monitors

I know the hub works because I plugged the keyboard into it and it works.

Any help would be appreciated.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-05-2021 01:33 PM

HP Recommended

@Cocks2001 

 

The specs of your machine is

            https://support.hp.com/au-en/document/c06316784

 

It ONLY has 2 USB 3.1 Gen 1 (Data transfer only) ports which do NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with / without hub/dock/adapter

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎10-05-2021 08:26 AM

HP Recommended

update: running Windows 10 64-bit

Was this reply helpful? Yes No

‎10-05-2021 01:33 PM

HP Recommended

@Cocks2001 

 

The specs of your machine is

            https://support.hp.com/au-en/document/c06316784

 

It ONLY has 2 USB 3.1 Gen 1 (Data transfer only) ports which do NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with / without hub/dock/adapter

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No

‎10-06-2021 07:03 AM

HP Recommended

Thank you for your help.

Was this reply helpful? Yes No
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