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‎10-21-2019 09:10 AM

HP Recommended
Product: Pavilion 15-cs2073cl
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to add two HP 24yh monitors to pavilion laptop running Win 10 on I-7 cpu.  Hub tests fine with keyboard, mouse and network connectivity.  Cannot attach monitors.  Tested monitor direct connect to laptop and works fine in duplicate.  Supposedly all drivers are current.  What am I missing?

2 REPLIES 2

‎10-21-2019 01:49 PM

HP Recommended

@jcronin 

 

I believe that is the hub's problem, is it a DisplayLink certified hub ? Please enter your requirement and it will find for you the one you need on market today including some HP products:

 

     https://www.displaylink.com/products/universal-docking-stations

 

Regards.

BH
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‎10-21-2019 02:54 PM

HP Recommended

This is the description for the hub:

TRIPLE DISPLAY USB C HUB: Expand triple monitors with our USB C HUB. 2 x 4K-HDMI ports support resolutions up to 3840 x 2160@30Hz with dual HDMI displays attached. VGA port supports display resolutions up to 1920 x 1080@60Hz. -

The HP hub has only one HDMI output.  I'm adding two HP monitors.

Thanks for your quick response.

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