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Brightness control is missing from system settings. How do I get it back?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @sabagerry

 

Thank you for the response.

 

I understand your HP Envy x360 laptop is missing the brightness control in Settings. Let’s go through a few steps to check what could be causing this.

Check if Windows is detecting the display properly

Go to Settings → System → Display.

If it shows “Display 1: Microsoft Basic Display Adapter,” your graphics driver isn’t loading correctly.

Reinstall the Graphics Driver

Open Device Manager → Display Adapters.

If you see Microsoft Basic Display Adapter, right-click → Update driver → Search automatically.

If you see Intel, AMD, or NVIDIA, right-click → Uninstall device (check “Delete driver software” if shown).

Restart your laptop — Windows will reinstall the correct driver automatically.

Install the Latest HP Graphics Drivers

Visit HP Support → Software & Drivers.

Search for your HP Envy x360 model.

Download and install the Intel Graphics, AMD Graphics, or NVIDIA Graphics drivers listed for your system.

Restart once done.

Run Windows Update

Go to Settings → Windows Update and install all available updates.

Brightness slider often reappears after the proper graphics package is installed.

Restore Power Options (If the slider is still missing)

Open Command Prompt as administrator.

Run: powercfg -restoredefaultschemes

Restart your laptop and check if the brightness slider returns.

Check for Adaptive Brightness Settings

Go to Settings → System → Display → Brightness.

Make sure Change brightness automatically is turned off, if visible.

This option can override the manual slider on some models.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @sabagerry,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

HP Recommended

It is an HP envyx360 Laptop

HP Recommended

Hi @sabagerry

 

Thank you for the response.

 

I understand your HP Envy x360 laptop is missing the brightness control in Settings. Let’s go through a few steps to check what could be causing this.

Check if Windows is detecting the display properly

Go to Settings → System → Display.

If it shows “Display 1: Microsoft Basic Display Adapter,” your graphics driver isn’t loading correctly.

Reinstall the Graphics Driver

Open Device Manager → Display Adapters.

If you see Microsoft Basic Display Adapter, right-click → Update driver → Search automatically.

If you see Intel, AMD, or NVIDIA, right-click → Uninstall device (check “Delete driver software” if shown).

Restart your laptop — Windows will reinstall the correct driver automatically.

Install the Latest HP Graphics Drivers

Visit HP Support → Software & Drivers.

Search for your HP Envy x360 model.

Download and install the Intel Graphics, AMD Graphics, or NVIDIA Graphics drivers listed for your system.

Restart once done.

Run Windows Update

Go to Settings → Windows Update and install all available updates.

Brightness slider often reappears after the proper graphics package is installed.

Restore Power Options (If the slider is still missing)

Open Command Prompt as administrator.

Run: powercfg -restoredefaultschemes

Restart your laptop and check if the brightness slider returns.

Check for Adaptive Brightness Settings

Go to Settings → System → Display → Brightness.

Make sure Change brightness automatically is turned off, if visible.

This option can override the manual slider on some models.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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